News

Nine Group have today confirmed their plans to move in to a brand new 12,000 square feet flagship headquarters building in Spring 2013.

Reporting on a profitable year in 2011, which the Group finished with a run rate turnover of £42M, CEO James Palmer announced that Nine has secured agreement to build a brand new headquarters building on the same site as the current Nine Wholesale office in Stonehouse Gloucestershire, which will open by Spring 2013.

Palmer stated, “I am delighted by the long period of substantial growth, which we have enjoyed and I am confident this will continue through 2012. Commenting on developments for the year to come, Palmer went on to note, “to ensure that we can continue to develop our business and offer the industry leading levels of service, which have become our hallmark, we have decided to centralise our customer facing operations at Stonehouse, Gloucestershire and make this the location for a new headquarters building for the Group.”

Elaborating on the decision to commit to the new building, Palmer revealed, “as a part of these very positive changes for Nine Group, some of the key operations from our Edenbridge office have been transferred to Stonehouse, so we will be winding down the Edenbridge operation during 2012. The other Group offices - Nine Service at Hemel Hempstead and Dataflow Communications at Wells in Somerset - are unaffected and will continue with business as usual.”

Palmer confirmed, “Nine Group remains committed to serving the needs of the channel for class leading telecommunications solutions and services. The centralisation of our customer operations team at Stonehouse will bring tangible service benefits to both resellers and dealers, as a result of the previous and planned investment in systems and expertise on site.”

“The year ahead could not be more exciting for Nine Group,” enthused Palmer. “I would like to record my appreciation for the effort, energy and enthusiasm of our staff and our channel partners and I look forward to enjoying another successful year together.”

Are you on the Correct Care Level?

We at Nine Telecom have noticed a worrying trend about the care level that customers have on business critical lines. If there is an Openreach fault on one of these lines the impact on the Operational running of a business can be critical.

Have you thought how your business would cope with no broadband connection or if you are unable to use your PDQ machine?

As part of our continued service to customers we would like to help you make an informed decision on the care level that is applicable to your lines. We have produced a document on the current care levels provided by Openreach which you can find enclosed.

Lines we would Recommend are on a Higher Care Level

There are certain lines we would recommend are on a higher care level for business continuity

• Redcare Lines (Alarm Lines)
• PDQ Lines
• Broadband Lines
• Any Line used by the NHS
• Business Critical

If you would like to talk through the options available and the price of these services then please contact our customer services department on 0800 970 2999

We will be more than happy to assist you on making sure you are on the correct care level and talk you through Disaster Recovery Options.

25 / June / 2011 15:24:05