Nine Telecom Logo

Pricing information

In line with industry changes, our Standard call tariffs will be revised as of 1st May 2017.  Please see details of the revised tariff below

 Other tariffs are negotiable, based on usage and other selected criteria, so the Standard Tariff may not apply in full to all our customers.  Existing customers can contact us on 0800 970 2999 for details of their current tariff.

Call Charges

DestinationPPM
Abkhazia 20
Abkhazia Mobile 50
Afghanistan 248
Afghanistan Mobile 278
Aland Islands 23
Aland Islands Mobile 60
Albania 157
Albania Mobile 187
Algeria 91
Algeria Mobile 121
Andorra 91
Andorra Mobile 121
Angola 248
Angola Mobile 278
Anguilla 117
Anguilla Mobile 147
Antarctica (Aus) 268
Antarctica (Aus) Mobile 298
Antigua & Barbuda 117
Antigua & Barbuda Mobile 158
Argentina 195
Argentina Mobile 225
Armenia 97
Armenia Mobile 127
Aruba 110
Aruba Mobile 140
Ascension Island 279
Ascension Island Mobile 309
Australia 283
Australia Mobile 313
Austria 105
Austria Mobile 135
Azerbaijan 79
Azerbaijan Mobile 109
Azores 64
Azores Mobile 94
Bahamas 77
Bahamas Mobile 107
Bahrain 110
Bahrain Mobile 140
Bangladesh 124
Bangladesh Mobile 154
Barbados 110
Barbados Mobile 140
Belarus 195
Belarus Mobile 225
Belgium 105
Belgium Mobile 135
Belize 146
Belize Mobile 176
Benin 182
Benin Mobile 212
Bermuda 110
Bermuda Mobile 140
Bhutan 222
Bhutan Mobile 252
Bolivia 248
Bolivia Mobile 278
Bosnia & Herzegovina 127
Bosnia & Herzegovina Mobile 157
Botswana 126
Botswana Mobile 156
Brazil 195
Brazil Mobile 938
Brunei 195
Brunei Mobile 225
Bulgaria 91
Bulgaria Mobile 121
Burkina Faso 248
Burkina Faso Mobile 278
Burundi 248
Burundi Mobile 278
Cambodia 301
Cambodia Mobile 331
Cameroon 126
Cameroon Mobile 156
Canada 134
Canada Mobile 164
Canary Islands 52
Canary Islands Mobile 82
Cape Verde 248
Cape Verde Mobile 278
Cayman Islands 195
Cayman Islands Mobile 225
Central African Republic 248
Central African Republic Mobile 278
Chad 268
Chad Mobile 298
Chatham Island 79
Chatham Island Mobile 109
Chile 195
Chile Mobile 225
China 195
China Mobile 225
Christmas Island 179
Christmas Island Mobile 209
Cocos Island 179
Cocos Island Mobile 209
Colombia 248
Colombia Mobile 278
Comoros 268
Comoros Mobile 298
Congo 248
Congo Mobile 278
Cook Islands 433
Cook Islands Mobile 463
Costa Rica 126
Costa Rica Mobile 170
Cote D'Ivoire 182
Cote D'Ivoire Mobile 212
Croatia 91
Croatia Mobile 121
Cuba 343
Cuba Mobile 373
Cyprus North (Turkey) 60
Cyprus North (Turkey) Mobile 90
Cyprus South (Greece) 68
Cyprus South (Greece) Mobile 98
Czech Republic 105
Czech Republic Mobile 135
Democratic Republic of Congo 279
Democratic Republic of Congo Mobile 309
Denmark 105
Denmark Mobile 135
Diego Garcia 553
Diego Garcia Mobile 583
Djibouti 279
Djibouti Mobile 278
Dominica 117
Dominica Mobile 147
Dominican Republic 77
Dominican Republic Mobile 107
Dutch Antilles 109
Dutch Antilles Mobile 139
East Timor 435
East Timor Mobile 465
Ecuador 248
Ecuador Mobile 278
Egypt 126
Egypt Mobile 156
El Salvador 126
El Salvador Mobile 156
Equatorial Guinea 268
Equatorial Guinea Mobile 298
Eritrea 134
Eritrea Mobile 164
Estonia 79
Estonia Mobile 109
Ethiopia 182
Ethiopia Mobile 212
Falkland Islands 248
Falkland Islands Mobile 278
Faroe Islands 79
Faroe Islands Mobile 109
Fiji 248
Fiji Mobile 278
Finland 105
Finland Mobile 135
France 105
France Mobile 151
French Guiana 248
French Guiana Mobile 278
French Polynesia 301
French Polynesia Mobile 331
Gabon 179
Gabon Mobile 209
Gambia 179
Gambia Mobile 209
Georgia 195
Georgia Mobile 225
Germany 105
Germany Mobile 213
Ghana 126
Ghana Mobile 156
Gibraltar 73
Gibraltar Mobile 103
Greece 105
Greece Mobile 135
Greenland 248
Greenland Mobile 278
Grenada 79
Grenada Mobile 109
Guadeloupe 195
Guadeloupe Mobile 225
Guam 268
Guam Mobile 298
Guantanamo Bay 204
Guantanamo Bay Mobile 234
Guatemala 126
Guatemala Mobile 156
Guinea 268
Guinea Mobile 298
Guinea-Bissau 268
Guinea-Bissau Mobile 298
Guyana 248
Guyana Mobile 278
Haiti 248
Haiti Mobile 278
Honduras 126
Honduras Mobile 156
Hong Kong 134
Hong Kong Mobile 164
Hungary 49
Hungary Mobile 79
Iceland 110
Iceland Mobile 140
India 195
India Mobile 225
Indonesia 195
Indonesia Mobile 225
Iran 163
Iran Mobile 193
Iraq 151
Iraq Mobile 181
Ireland 82
Ireland Mobile 188
Isle of Man 29
Isle of Man Mobile 53
Israel 219
Israel Mobile 249
Italy 105
Italy Mobile 135
Jamaica 69
Jamaica Mobile 99
Japan 157
Japan Mobile 187
Jordan 126
Jordan Mobile 156
Kazakhstan 82
Kazakhstan Mobile 112
Kenya 126
Kenya Mobile 156
Kiribati 556
Kiribati Mobile 586
Kosovo 79
Kosovo Mobile 109
Kuwait 134
Kuwait Mobile 164
Kyrgyzstan 279
Kyrgyzstan Mobile 309
Laos 248
Laos Mobile 278
Latvia 79
Latvia Mobile 109
Lebanon 126
Lebanon Mobile 156
Lesotho 182
Lesotho Mobile 217
Liberia 182
Liberia Mobile 212
Libya 109
Libya Mobile 139
Liechtenstein 89
Liechtenstein Mobile 155
Lithuania 79
Lithuania Mobile 109
Luxembourg 60
Luxembourg Mobile 90
Macau 201
Macau Mobile 231
Macedonia 91
Macedonia Mobile 121
Madagascar 248
Madagascar Mobile 278
Madeira 39
Madeira Mobile 69
Malawi 126
Malawi Mobile 156
Malaysia 157
Malaysia Mobile 187
Maldives 248
Maldives Mobile 278
Mali 248
Mali Mobile 278
Malta 49
Malta Mobile 118
Marshall Islands 301
Marshall Islands Mobile 331
Martinique 157
Martinique Mobile 187
Mauritania 248
Mauritania Mobile 278
Mauritius 195
Mauritius Mobile 225
Mayotte 122
Mayotte Mobile 152
Mexico 153
Mexico Mobile 183
Micronesia 992
Micronesia Mobile 1022
Midway Islands 301
Midway Islands Mobile 331
Moldova 115
Moldova Mobile 146
Monaco 75
Monaco Mobile 105
Mongolia 248
Mongolia Mobile 278
Montenegro 89
Montenegro Mobile 119
Montserrat 117
Montserrat Mobile 147
Morocco 91
Morocco Mobile 121
Mozambique 248
Mozambique Mobile 278
Myanmar (Burma) 268
Myanmar (Burma) Mobile 298
Nagorno-Karabakh 18
Nagorno-Karabakh Mobile 109
Namibia 126
Namibia Mobile 156
Nauru 435
Nauru Mobile 465
Nepal 115
Nepal Mobile 161
Netherlands 105
Netherlands Mobile 135
Nevis Island 79
Nevis Island Mobile 109
New Caledonia 301
New Caledonia Mobile 331
New Zealand 143
New Zealand Mobile 173
Nicaragua 126
Nicaragua Mobile 156
Niger 248
Niger Mobile 278
Nigeria 100
Nigeria Mobile 130
Niue Island 435
Niue Island Mobile 465
Norfolk Island 992
Norfolk Island Mobile 1022
North Korea 268
North Korea Mobile 298
Northern Marianas 268
Northern Marianas Mobile 298
Norway 105
Norway Mobile 135
Oman 97
Oman Mobile 164
Pakistan 195
Pakistan Mobile 225
Palau 268
Palau Mobile 298
Palestine 105
Palestine Mobile 135
Panama 182
Panama Mobile 212
Papua New Guinea 257
Papua New Guinea Mobile 287
Paraguay 126
Paraguay Mobile 156
Peru 195
Peru Mobile 225
Philippines 195
Philippines Mobile 225
Pitcairn Island 18
Pitcairn Island Mobile 48
Poland 105
Poland Mobile 135
Portugal 105
Portugal Mobile 135
Puerto Rico 77
Puerto Rico Mobile 107
Qatar 89
Qatar Mobile 119
Reunion 248
Reunion Mobile 278
Romania 79
Romania Mobile 109
Ross Island 69
Ross Island Mobile 99
Russia 134
Russia Mobile 164
Rwanda 248
Rwanda Mobile 278
Saint Martin 59
Saint Martin Mobile 89
Samoa (USA) 268
Samoa (USA) Mobile 298
Samoa (West) 301
Samoa (West) Mobile 331
San Marino 179
San Marino Mobile 209
Sao Tome & Principe 345
Sao Tome & Principe Mobile 375
Saudi Arabia 134
Saudi Arabia Mobile 164
Senegal 182
Senegal Mobile 212
Serbia 91
Serbia Mobile 121
Seychelles 126
Seychelles Mobile 156
Sierra Leone 179
Sierra Leone Mobile 212
Singapore 134
Singapore Mobile 164
Slovakia 62
Slovakia Mobile 92
Slovenia 110
Slovenia Mobile 140
Solomon Islands 910
Solomon Islands Mobile 940
Somalia 268
Somalia Mobile 298
South Africa 134
South Africa Mobile 164
South Georgis & South S'wich Islands 18
South Georgis & South S'wich Islands Mobile 48
South Korea 195
South Korea Mobile 225
Spain 105
Spain Mobile 135
Spain Balearic Islands 105
Spain Balearic Islands Mobile 135
Sri Lanka 126
Sri Lanka Mobile 160
St. Helena 279
St. Helena Mobile 309
St. Kitts 109
St. Kitts Mobile 120
St. Lucia 109
St. Lucia Mobile 139
St. Pierre & Miquelon 109
St. Pierre & Miquelon Mobile 139
St. Vincent & Grenadines 109
St. Vincent & Grenadines Mobile 109
Sudan 296
Sudan Mobile 326
Suriname 182
Suriname Mobile 212
Svalbard Island 105
Svalbard Island Mobile 135
Swaziland 126
Swaziland Mobile 156
Sweden 105
Sweden Mobile 135
Switzerland 105
Switzerland Mobile 135
Syria 126
Syria Mobile 179
Taiwan 195
Taiwan Mobile 225
Tajikistan 248
Tajikistan Mobile 278
Tanzania 184
Tanzania Mobile 214
Thailand 157
Thailand Mobile 187
Togo 179
Togo Mobile 209
Tokelau 392
Tokelau Mobile 422
Tonga 248
Tonga Mobile 278
Transnistria 39
Transnistria Mobile 69
Trinidad & Tobago 81
Trinidad & Tobago Mobile 111
Tristan Da Cunha 301
Tristan Da Cunha Mobile 331
Tunisia 109
Tunisia Mobile 139
Turkey 120
Turkey Mobile 150
Turkmenistan 79
Turkmenistan Mobile 109
Turks & Caicos Islands 89
Turks & Caicos Islands Mobile 119
Tuvalu 435
Tuvalu Mobile 662
Uganda 126
Uganda Mobile 156
Ukraine 195
Ukraine Mobile 225
United Arab Emirates 110
United Arab Emirates Mobile 140
United Kingdom 34
United Kingdom Mobile 64
Uruguay 126
Uruguay Mobile 182
USA 105
USA Mobile 135
Uzbekistan 91
Uzbekistan Mobile 121
Vanuatu 435
Vanuatu Mobile 465
Vatican City 29
Vatican City Mobile 69
Venezuela 126
Venezuela Mobile 156
Vietnam 248
Vietnam Mobile 278
Virgin Islands (UK) 310
Virgin Islands (UK) Mobile 340
Virgin Islands (USA) 77
Virgin Islands (USA) Mobile 107
Wake Island 301
Wake Island Mobile 331
Wallis & Fortuna Islands 301
Wallis & Fortuna Islands Mobile 331
Western Sahara 50
Western Sahara Mobile 80
Yemen 122
Yemen Mobile 152
Zambia 126
Zambia Mobile 156
Zimbabwe 126
Zimbabwe Mobile 182
UK Local 6.5
UK National 6.5
Mobile o2 Mobile 19.5
Mobile Vodafone Mobile 19.5
Mobile EE Mobile 19.5
Mobile 3 Mobile 19.5
PPM = pence per minute
Call set-up fees: UK Geographic - 3p per call. UK Mobile (O2, Vodafone, EE, 3) - 7p per call. International - 11p per call.
Standard billing increments are in full minutes unless otherwise stated.

Non-geograhic numbers

Numbers beginning 084 and 087 are general service numbers for contacting organisations. Those beginning 09 are ‘premium rate’ service numbers.

The cost of calling these numbers is split into two parts:

  • The access charge – this is what we charge you for connecting the call.
  • The service charge – this is the rest of the call charge. The organisation you’re calling decides the service charge, and must communicate it

Pricing notification

As of 1st April 2017, the access charge is 11 pence per minute.

Line rental charges

In line with industry changes to line rental pricing implemented by BT and Openreach on 1st March 2017, Nine Telecom will be revising our Standard Line rental Pricing as of 1st May 2017.  Details of the revised prices are shown below.

For comparison purposes, please refer to https://business.bt.com/content/dam/bt/business/PDFs/Pricing/BT-Business-Phone-Line-Price-Increase-1%20March%202017.pdf

Other tariffs are negotiable, based on usage and other selected criteria, so the Standard Tariff may not apply in full to all our customers.  Existing customers can contact us on 0800 970 2999 for details of their current tariff.

PSTN BASICStandard
Installation£99.00
Monthly rental£21.25
PSTN PREMIUMStandard
Installation£99.00
Monthly rental£21.75
ISDN2Standard
Installation - per circuit£175.00
Monthly rental£22.50 per channel
ISDN30Standard
Installation£1,000.00
Monthly rental£22.50 per channel

Pricing notification

In line with industry changes to pricing recently announced by BT & Openreach, Nine Telecom will be increasing all line rental and ISDN channel charges with effect from 1st May 2017.  Details of our new standard tariffs can be seen above.

The pricing below is our standard tariff for DDI Charges

ISDN2Standard
DDI planning - per range£95.00
DDI connection - per number£0.95
Monthly DDI rental£1.50 per number
Monthly SNDDI rental£1.50 per number
MSN number connection£17.50
MSN number rental£4.95 per month per number
ISDN30Standard
Monthly DDI rental£1.50 per number
Monthly SNDDI number£1.50 per number

The pricing below is our standard tariff for Analogue Call Features

ConnectionRental
Admin controlled call diversion£10.00-
Call diversion-£4.95
Call diversion and bypass number-£4.95
Smart divert£10.00£4.95
Smart divert with bypass number£10.00£4.95
Smart divert PIN number change--
Temporary call divert (during fault repair)--
Removal of temporary call divert (repair only)--
Temporary call divert per number (use anytime)£10.00 (one-off charge)-
Remote call forwarding£45.00£8.00
Change of divert number£10.00 (one-off charge)-
Call barring by administrative control (international / PRS)£10.00-
Call barring by administrative control (PRS)£10.00-
Call barring by administrative control (118)£10.00-
Called party answer-£4.95
Debt outgoing calls barred with 999 access - first line£10.00-
Debt outgoing calls barred with 999 access - additional line£10.00-
Incoming calls barred - first line£10.00-
Incoming calls barred - additional line£10.00-
Outgoing calls barred with 999 access - first line£10.00-
Outgoing calls barred with 999 access - additional line£10.00-
Outgoing calls barred except - first line£10.00-
Outgoing calls barred except - additional line£10.00-
Route to credit control (per billing number)£10.00-
Temporary out of service£10.00-
Anonymous call rejection (multi analogue line)£90.00£4.95
Anonymous call rejection (single analogue line)-£4.95
Bar use of call return--
Busy out line (per billing number)£10.00-
Call minder basic-£8.00
Call minder custom-£8.00
Call minder extensions-£8.00
Call minder premium 5 custom-£10.60
Call return 1471--
Call return 1471 erasure (1475)--
Call sign-£4.95
Call waiting-£4.95
Caller display-£4.95
Choose to refuse-£4.95
Choose to refuse PIN reset--
Direct connect-£4.95
Nuisance call service (per use)£149.50 (one-off charge per service)-
Number selection (per request)--
Presentation number£30.00£5.00
Release number for all calls--
Reminder call-£4.95
Reminder call (per use)-£0.50 per use
Bar use of reminder call--
Ringback-£4.95
Ringback (per use)-£0.50 per use
Ringback inhibit--
Three-way calling-Three-way calling
Three-way calling (per use)-£0.50 per use
Bar use of three-way calling-Bar use of three-way calling
Bar use of three-way calling--
Wholesale 1571-£4.95
Withhold number--
Caller redirect - minimum 3 month's service-£13.00
Caller redirect - one month's service-£18.50

Pricing notification

Following recent industry price changes, Nine Telecom has rationalised a number of legacy tariffs for analogue calling features with effect from 1st May 2016.  Our revised standard tariff can be seen above.

The pricing below is our standard tariff for ISDN Call Features

ISDN2 calling and network featuresConnectionRental
Calling line identity presentation (CLIP)-£4.95
Calling line identity restriction (CLIR)--
Connected line identity presentation (COLP)-£4.95
Connected line identity restriction (COLR)--
Sub-addressing (20 octet)-£4.95
Anonymous call rejection£90.00£4.95
Nuisance call service (per use)£149.50 (one-off charge per service)-
Temporary call divert (during fault repair)--
Temporary call divert per number (use anytime)£10.00 (one-off charge)-
Call forwardingConnectionRental
Additional channels - line hunting*--
Admin-provided call forwarding on engaged-£4.95
Admin-provided call forwarding on no reply-£4.95
Admin-provided call forwarding - unconditional-£4.95
Call deflection-£4.95
Customer-controlled call forwarding-£4.95
Call barringConnectionRental
Permanent incoming call barring (ICB)-£4.95
Permanent outgoing call barring (OCB)-£4.95
Selective outgoing call barring (SOCB)-£4.95
SOCB - international calls, premium rate services-£4.95
SOCB - international and operator calls, premium rate services-£4.95
SOCB - international and national calls, premium rate services-£4.95
SOCB - operator calls-£4.95
Temporary out of service£10.00-
OtherConnectionRental
Service per number (single month only)-£18.50
Service per number (minimum 3 months)-£9.60
DDI caller redirect - connection charge per installation£300.00-
DDI caller redirect - rental charge per 10 DDI block-£13.00

* T-reference, not available on Digital Std

ISDN30 DASS featuresConnectionRental
Customer-controlled call barring-£4.95
Customer-controlled call barring-£4.95
Customer-controlled call diversion**-£4.95
ISDN30 DASS and ISDN30e call barringConnectionRental
All calls barred*-£4.95
SOCB - international calls / premium rate services barred-£4.95
SOCB - international / operator / PRS calls barred-£4.95
SOCB - national / international / PRS calls barred*-£4.95
Operator-controlled calls barred*-£4.95
Temporary out of service£10.00-
ISDN30 DASS and ISDN30e call forwardingConnectionRental
Admin-provided call forwarding - on engaged-£4.95
Admin-provided call forwarding - on no reply-£4.95
Admin-provided call forwarding - unconditional-£4.95
Call deflection-£4.95
Customer-controlled call forwarding-£4.95
Anonymous call rejection£90.00£4.95
Nuisance call service (per use)£149.50 (one-off charge per service)-
Temporary call divert (during fault repair)--
Line presentation or restrictionConnectionRental
Calling line identity presentation (CLIP)-£4.95
Calling line identity restriction (CLIR)--
Connected line identity presentation (COLP)-£4.95
Connected line identity restriction (COLR)--
Presentation number type 1£60.00£4.95
Presentation number type 3 / 4 / 5£60.00£4.95
Sub-addressing (20 octet)-£4.95
Caller redirectConnectionRental
Service per number (single month only)-£18.50
Service per number (minimum 3 months)-£9.50
DDI caller redirect - connection charge per installation£300.00-
DDI caller rediret - rental charge per 10 DDI block-£13.00
Site AssuranceConnectionRental
Site Assusrance (per channel)-£1.00

Pricing notification

Following recent industry price changes, Nine Telecom has rationalised a number of legacy tariffs for ISDN calling features with effect from 1st May 2016.  Our revised standard tariff can be seen above.

The pricing below is our standard tariff for Conversions and Cancellations

ConversionsStandard
Change of number on an analogue line£42.00
LLU to single analogue line£99.00
ISDN2e/ISDN2 DASS to single analogue line£89.50
PSTN to ISDN2e standard or system£175.00
ISDN2 DASS to ISDN2e (per circuit)£125.00
ISDN2e digital standard to digital system (per circuit)£99.00
ISDN2e digital system to digital standard£99.00
ISDN30 DASS to ISDN30e (per channel)£20.50
ISDN30 DASS to ISDN30e (61+ channels)£850.00
Reconfiguration of ISDN2Standard
Per change (excludes number changes to installations where DDI or SNDDI is involved)-
Per channel£15.00
Change of ISDN2 - Main bearer only (no associated DDIs)£17.50
Change of ISDN2 - Main bearer with DDIs (planning fee, connection and rental chargeable per DDI)£17.5 (Plus associated DDI charges)
Reconfiguration of ISDN30Standard
0 to 15 channels£70.00
16 to 30 channels£140.00
31 to 60 channels£218.00
61+ channels£290.00
Cancellation - Cost for cancellation of new install before customer confirmed dateStandard
1 or less days100%
2-4 days75%
5-6 days60%
7-14 days30%
15 or more days0%

The pricing below is our standard tariff for Care Levels

Repair Care LevelStandard RentalEnhanced RentalPremium Rental
Analogue Line£3.00£6.40£7.90
ISDN2 (per channel)nn£1.50£3.20£3.95
ISDN30 (per channel)£3.00£4.80£6.00

Pricing notification

Following customer feedback, Nine Telecom has taken the opportunity to simplify care level charges for all customers with effect from 1st May 2016.  The revised standard tariff for all care levels is detailed above.

Exceptional Call Reporting

Exceptional Call Reporting is charged in advance at £2.99 per channel.

The pricing below is our standard tariff for Directory Entries

Phonebook Options
Ordinary - One Entry£21.99
Bold - One Entry£41.99
Superbold - One Entry£71.99
Ordinary - each additional word£6.20
Bold - each additional word£6.20
Superbold - each additional word£6.20

Pricing notification

There have been recent changes to the way that BT charges for directory entries, so with effect from 1st May 2016, Nine Telecom will introduce a revised standard tariff, as detailed above.

The pricing below is our standard tariff for Engineering Charges

Engineering ChargesStandard
Normal DayAll Other TimesSunday/BH
Standard chargeable visit (visit plus up to 1 hours work)£150.00£187.50£225.00
Additional hours (or part thereof)£75.00£112.50£150.00
Supplementary charges (per visit)£45.00£75.00
Supplementary charges (per hour or part thereof)£45.00£75.00
Internal and external shiftsStandard
Charge
Internal and external shifts (any engineering visit charges will be additional)£134.00
Additional line shifted£67.00
Miscellaneous charges
Abortive Visit Charge£100.00
WLR Amend - Per appointment change£15.00
4 x 2 and 1 x 2 integral batteries£109.00
16 x 2 battery pack and 1 x 2 SHD access£218.00
Standalone battery£612.00
Standalone battery rental (per month)£40.00

Electronic billing and Direct Debit payments

You can choose to receive your bill by e-mail rather than through the post. This is a quick, free and efficient way of receiving your bill or any other notifications and it helps the environment by using less paper. Paying by Direct Debit is also free of charge.

Paper billing£5.00
Non Direct Debit payment£9.00