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Using your phone abroad

What you need to know


This June, we introduced free roaming in Europe for our mobile customers, meaning you can now use your bundle of minutes, texts and data whilst travelling in Europe, or EU/EEA countries to be exact.  If you stay within your domestic allowance, you won’t be charged anything more for data, calls or texts across all EU/EEA destinations.  If you’re travelling further afield, it’s worth considering adding a roaming bolt-on to your plan.  These bolt-ons give you either a set allowance or access to your bundle for a fixed daily fee when you use your mobile outside of Europe.  Not every country is included in the roaming plans, so it’s worth checking beforehand.


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